Privacy Policy

1. Who is responsible for your data

The controller of your accounting data is the accounting company that provides services to your company. Its full identification and contact details are shown in the Conion app under My account → Who provides your service.

CONIONIX SRL operates the platform as a processor. The mobile application is developed and distributed by Frontline Solutions SRL.

2. Data we process

• Your name and email address; the email address is used for sign-in codes.
• The contents of documents you scan or send through the app.
• Support requests, conversation messages, and an optional rating.
• Your language preference.
• The IP address used to request a sign-in code and access the server, retained in security logs.
• Accounting figures and payment amounts associated with your company.

The app uses no behavioural analytics, does not track activity in other apps, and shows no advertising.

3. How we use the data

We use the data to authenticate you, provide the accounting services available to your company, upload and organise documents, display accounting information, handle support requests, maintain security, and meet legal accounting obligations. The app does not perform accounting calculations locally; it displays data prepared on the server.

4. Where the data goes

The app sends data only to the Conion server over an encrypted HTTPS connection. Documents are then stored in your company's Dropbox folder. We do not sell personal data and do not use it for advertising.

Depending on the server-side workflow, the following technical providers may be involved:

• DigitalOcean — server and database infrastructure.
• Dropbox — document storage and transfer.
• Google — email delivery and, where enabled, assisted document processing through Gemini.
• OpenAI and Mistral AI — assisted document processing in server workflows where these services are enabled.

These providers act only for the technical purposes described above and receive only the information required for the relevant workflow.

5. How long we keep the data

Scanned documents remain on the device only until upload is confirmed, then they are deleted automatically. A document that could not be uploaded remains locally until it succeeds, until you delete it, or until you sign out. Signing out clears the upload queue and its remaining files.

On the server, documents and requests are kept for as long as required for your company's accounting records and applicable legal obligations. Security logs are kept only for the period needed to protect the service and investigate incidents.

6. Your rights and account deletion

Accounts are created and managed by Conion, not from the app. To request access, rectification, erasure, restriction, objection, or deletion of your account and data, contact your Conion account manager or email gdpr@conion.ro.